b'CONDITIONS OF SALEH NEWTON HALE & SONS LIMITED CONDITIONS OF SALE1. GENERAL will receive your goods within 2 days. If you live in a remote area or the carrier finds All contracts entered into between H Newton Hale & Sons Limited and any person,your address more difficult to find, your delivery may take a little longer. It is not firm, or company (hereinafter called Customer) purchasing goods from H Newtonpossible to book a delivery time, although H Newton Hale & Sons Limited will make Hale & Sons Limited shall be subject to the general terms and conditions set outevery effort to arrange a date convenient for you.below.Unless otherwise expressly agreed by H Newton Hale & Sons Limited in(6.1) It is the customers responsibility to check that the correct quantity of Packages writing no terms or conditions of sale, which are at variance with these terms, andare received on delivery. A clear customer signature, printed name and date of conditions or any special terms, shall be construed as having any effect on anyreceipt should be provided in the appropriate boxes on the Delivery note.Contract to which these terms and conditions apply. (6.2) The contents of the consignment should be checked within 24 hours and any 2. ORDERING discrepancies notified by Fax: 0151 647 5042 or emailed to returns@newtonhale.You may place an order to purchase a product advertised for sale either by fax,co.uk any claims notified outside this timescale will not be considered.phone, Email or website. (6.3) Any time or date from the despatch or delivery of goods or for the completion (2.1) all orders placed by you are subject to acceptance by us. We may choose notof work whether specified in H Newton Hale & Sons Limited quotation or otherwise to accept your order for any reason and will not be liable to you or to anyone else ingiven by H Newton Hale & Sons Limited shall be taken as an estimate made by H those circumstances. Newton Hale & Sons Limited in good faith, but shall not be binding upon H Newton Hale & Sons Limited either as a term of the contract or otherwise. In no circumstances (2.2) if your order includes products which are not available from stock, we willshall H Newton Hale & Sons Limited be liable for any loss or damage sustained by attempt to contact you using the details you have provided to ask you how you wishthe customer in consequence of any other delay in delivery however caused and no to proceed. You will have the option to either back order or wait until the productssuch delay in delivery shall entitle the Customer to cancel any order placed with H are available from stock, or cancel your order. Newton Hale & Sons Limited.(2.3) if you need to cancel your order after you have submitted it, please call us on(6.4) H Newton Hale & Sons Limited may deliver the goods in instalments and 01516474255. invoice the Customer as if each instalment comprises a separate contract upon the (2.4) if orders are telephoned and followed up with a fax, the fax must haveterms of these Conditions of Sales.Confirmation of telephone Order clearly indicated on it.7. AVAILABILITY3. PRICES We aim to keep sufficient stock levels on hand. In times of unexpectedly high demand We offer goods for sale through our website newtonhale.co.uk, catalogues and offers.we may unfortunately run out. If this happens we may delay dispatch of your order Prices are subject to change and H Newton Hale & Sons Limited updates its websitefor a day or two while new stock is delivered. If you have next day delivery, or we are on a daily basis, however we cannot accept orders based on earlier pricing that mayexpecting a longer delay we will use the information you have provided with your have been cached on the web. order to keep you informed of progress. You may contact us at any time to check on (3.1) In the event of a supplier failing to inform us of a price rise, we may need to passthe progress of your order.this increase on to you, but will not accept your order unless you are aware of the8. UNAVAILABILITYprice increase and are willing to pay the revised price. In the event that a product is unavailable for whatever reason, we will contact you to (3.2) Unless otherwise specified by H Newton Hale & Sons Limited in writing allask you whether you would like us to supply a suitable alternative product. We will prices quoted in H Newton Hale & Sons Limited price lists, website and offers (asnot supply you with an alt product unless we receive instruction from you that you amended from time to time) are net unless otherwise stated and are exclusive ofwish us to do so. If you opt not to purchase an alternative product, we will refund the value added tax, customs duties and import levies or any similar duties or levies. Allfull value of the product and any applicable carriage charges.prices are quoted subject to variation without notice and the price chargeable will be that ruling on the date that the contract is made. Prices quoted are for the stipulated9. CANCELLATIONquantities only and do not hold good for lesser quantities. H Newton Hale & Sons Limited aim to provide you with as much information as we can about each product so that you can make an informed purchasing decision. SPECIFIC QUOTATIONS However, to give you additional confidence, we will allow you to return any item if it No specific quotation issued by H Newton Hale & Sons Limited in response to ais not what you require within 7 days of receipt as long as it has not been used and is tender or request for such a quotation by a Customer is to be treated as an offer byreturned in its original undamaged packaging.H Newton Hale & Sons Limited but as a basis to treat open for a period not excluding(9.1) you will be responsible for the return method and carriage costs. We also 14 days from the date of quotation. reserve the right to charge you a cancellation fee which is sufficient to cover any (3.1) If an order is placed on the basis of such quotation the order will be treated aslosses that we incur as a result.an offer subject to these conditions and shall not be binding upon H Newton Hale &You must contact us by fax 0151 647 5042, or email returns@newtonhale.co.uk and Sons Limited unless accepted by them and confirmed by them in writing. we will issue you with a collection note. You should then return the item(s) together 4. SPECIAL ORDERS with a completed collection note.Orders for special goods will only be accepted in writing. Upon receipt of the item(s) we will refund the full value of the item(s) within 30 days (4.1) Cancellation of orders for specials or goods obtained specially will not besubject to them being unused and in their original condition and packaging. Unless accepted. Cancellation of orders and return of goods to stock can be accepted onotherwise agreed, you will be responsible for the cost of returning the goods to us. the basis of a 20% handling charge at the Companys discretion. In all such cases theWe reserve the right to inspect all returned products prior to agreeing to any refund.Companys decision shall be final. You are responsible for the care of the goods whilst in your possession and for returning them in good condition in the original packaging including all documents 5. PAYMENT and manuals.Payment for the delivered goods will be in accordance with the trading terms that have been agreed in advance with H Newton Hale & Sons Limited. FAULTY, INCORRECTLY SUPPLIED & DAMAGED ITEMS.(5.1) the debit and credit cards accepted by us are those listed on the web site as atIf an item has been incorrectly supplied, received damaged or is faulty on delivery the date on which your order is placed. it must be reported to H Newton Hale & Sons Limited within 24 hours of the date of delivery. In accordance with our Returns Procedures. We will then arrange collection (5.2) if payment of the price or any part of it is not made by the due date, H Newtonof the item(s) free of charge.Hale & Sons Limited shall be entitled: (10.1) Upon receipt of the item(s) we will refund the full value of the goods and any (i) To charge statutory interest on the overdue balance at the rate of 8% per annumcarriage costs within 30 days.above the Bank of England Base Rate in force for the period from the date on which(10.2) We reserve the right to inspect all returned products priorpayment became due until the date on which payment is made, accruing daily(ii) To require payment in advance of delivery of undelivered goods WARRANTY CLAIM(iii) To refuse to make delivery of any undelivered goods whether ordered under theAny goods returned under a warranty claim will be referred to the manufacturer or contract or not and without incurring any liability to the customer for non-delivery orimporter for a decision. The Company will act on the customers behalf but will not delay in delivery. Goods will not be despatched when a customers account is overdueaccept any deduction from the amount due until the manufacture or importer has or the credit limit has been exceeded made a decision to repair or replace the goods in question.(iv) To terminate the contract (11.1) Makita power tools will be repaired under warranty. Under no circumstances will H Newton Hale & Sons Limited replace the goods until Makita have checked them for (v) To levy a charge per re-presentation for returned or represented cheques. product abuse or age. An end user receipt and description of the fault are required (5.3) In the event of payment being overdue, we may at any time request our creditwith the returned goods.management agency to collect payment from you. You agree to compensate us in full against all reasonable costs, expenses and outgoings incurred by us in obtaining12 MONTH GUARANTEEpayments from you in the event a failed payment occurs. This will include anIf any of the goods supplied fail to perform satisfactorily due to faulty materials administration charge of not less than 20. or workmanship you may return them to us for a refund at any time in the first 12 months. An explanation of the problem and the invoice number relating to the 6. DELIVERY purchase are required. Some of the goods we sell carry longer manufacturers We will deliver your order to the address stated on the account you are placing thewarranties, our guarantee is intended to give you additional piece of mind and not as order for. Our standard delivery uses our own fleet of vehicles and in most cases youa substitute for the manufacturers warranty.Open a WHOLESALE ACCOUNT. Get benefits, get discounts. 577'